cb89 Frequently Asked Questions
Everything Bangladesh players need to know about accounts, deposits via bKash and Nagad, cricket betting, bonuses, and staying safe on cb89.ws.
This FAQ covers the questions our Bangladesh players ask most often. Whether you are new to cb89 and wondering how to get started, or an existing player looking for clarity on withdrawals, bonuses, or responsible gaming tools — you will find a direct answer below. If your question is not listed, our support team is available 24/7 via live chat on cb89.ws.
Payments
bKash, Nagad, Rocket and Upay supported for fast deposits and withdrawals in BDT.
Cricket Betting
Bet on BPL, IPL, T20 World Cup and Bangladesh Tigers matches with live odds.
Casino Games
Slots, live casino, crash games and more from top providers like Pragmatic Play and Evolution Gaming.
Security
SSL encryption, KYC verification and a strict 21+ policy keep cb89 safe and trustworthy.
Bonuses
Welcome bonus, reload offers and VIP rewards available to eligible Bangladesh players.
Mobile Play
cb89 is fully optimised for Android and iOS browsers — no app download required.
Account & Registration
How do I create an account on cb89?
Creating a cb89 account takes under two minutes. Visit cb89.ws, tap the registration button, and fill in your mobile number, a secure password, and your date of birth to confirm you are 21 or older. Once submitted, you will receive an OTP to your registered bKash or mobile number to verify your account. After verification your account is active and ready for your first deposit.
What documents are required for KYC verification on cb89?
cb89 accepts a national identity card (NID), passport, or driving licence for KYC verification. You will need to upload a clear photograph of the front and back of your chosen document, plus a selfie for liveness confirmation. KYC is typically reviewed within 24 hours. Players who complete KYC can access higher withdrawal limits and additional platform features.
I forgot my cb89 password — how do I reset it?
Tap the login button on cb89.ws and select Forgot Password. Enter the mobile number registered to your account and you will receive a reset OTP. Enter the OTP and choose a new password. If you no longer have access to your registered mobile number, contact cb89 support via live chat with your account details for manual identity verification and account recovery.
Can I have more than one cb89 account?
No. cb89 allows strictly one account per player. Duplicate accounts are detected automatically and will result in the suspension of all associated accounts and forfeiture of any balances or bonuses. If you believe a duplicate account has been created in your name without your knowledge, contact cb89 support immediately at [email protected].
How do I close my cb89 account permanently?
To permanently close your account, log in and go to Account Settings, then select Close Account, or contact cb89 support at [email protected] with the subject line Account Closure Request. Any remaining balance will be returned to your registered mobile wallet after identity verification. Account closure requests are usually processed within 2 business days. If your closure is related to a gambling concern, please also visit our Responsible Gaming page.
Deposits & Withdrawals
How long does a bKash deposit take to reach my cb89 account?
bKash deposits on cb89 are credited instantly in most cases. Once you complete the payment from your bKash wallet and the transaction is confirmed, your cb89 account balance updates within seconds. If your deposit has not appeared after 10 minutes, check that the transaction reference matches and contact live chat support with your bKash transaction ID.
What is the minimum deposit amount on cb89?
The minimum deposit on cb89 is ৳100 for bKash, Nagad and Rocket. For Upay the minimum may vary — check the cashier page for the current limit. There is no maximum single deposit limit enforced at the platform level, although your mobile wallet's own daily send limits will naturally apply. Deposits are always denominated in Bangladeshi Taka (৳).
How long does a cb89 withdrawal take to reach my Nagad or Rocket account?
Most cb89 withdrawals to Nagad and Rocket are processed within 1 to 4 hours during normal business hours (Bangladesh Standard Time, UTC+6). Withdrawals requested outside business hours or during high-volume periods may take up to 24 hours. Your withdrawal request must be to the same wallet number you used to deposit, and the name on the wallet must match your cb89 account name. Unverified accounts may experience longer processing times.
What is the minimum withdrawal amount on cb89?
The minimum withdrawal on cb89 is ৳500. There is no fee charged by cb89 on standard withdrawals, but your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges on the receiving end. Always check your wallet provider's current fee schedule. Withdrawals are processed in Bangladeshi Taka only.
Why was my cb89 withdrawal rejected?
cb89 withdrawals may be declined for several reasons: the wallet number does not match the one used for deposits, your KYC verification is incomplete, an active wagering requirement from a bonus has not been met, or the withdrawal amount exceeds your current verified limit. Check your account notifications for a specific reason, or contact live chat for a detailed explanation. Resolving most rejection reasons is straightforward once identified.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on cb89?
Yes. cb89 offers cricket betting on BPL (Bangladesh Premier League), IPL (Indian Premier League), T20 World Cup, ICC events, and bilateral series involving the Bangladesh Tigers. You can bet on match winner, top batsman, total runs, over/under markets, and more. Live in-play betting is available on selected matches, with odds updating in real time throughout the match.
Are the slot games on cb89 fair? What is RNG?
All slot games on cb89 use a Random Number Generator (RNG) to determine outcomes. RNG is a certified mathematical system that makes every spin completely independent — previous results have zero influence on future spins. The game providers on cb89, including Pragmatic Play, NetEnt, and Microgaming, submit their RNG systems for regular third-party audits to ensure fairness. RTP (Return to Player) percentages are displayed in each game's information panel.
Can I play cb89 games on my mobile phone without downloading an app?
Yes, cb89 is fully browser-based and optimised for mobile play on Android and iOS devices without requiring any app download. Simply open cb89.ws in your phone's browser — Chrome on Android and Safari on iOS both work well. The platform loads quickly on standard mobile data connections. All game categories, including live casino, slots, and cricket betting, are accessible directly from the mobile browser.
What live casino games are available on cb89?
cb89 offers a wide live casino selection powered by Evolution Gaming and Ezugi, among other providers. Popular titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, and Dragon Tiger — all streamed in high definition with real dealers. Tables are open 24/7 and minimum bet amounts vary by table. Dedicated high-limit tables are available for VIP players.
Does cb89 offer crash games like Aviator?
Yes, cb89 features crash games including Aviator by Spribe and other multiplier-style titles. In crash games, a multiplier climbs from 1x upward and you must cash out before the graph crashes — the higher you ride, the bigger the potential payout, but timing is everything. Crash games are fast-paced, mobile-friendly, and available to all verified cb89 players. No special settings are required to access them.
Bonuses & Promotions
What welcome bonus does cb89 offer new players?
cb89 offers a welcome bonus to newly registered players who complete their first deposit. The exact bonus amount and match percentage are displayed on the Promotions page and may change seasonally — for example, special offers may run during BPL season, Eid, or Pohela Boishakh. Always read the bonus terms before claiming, paying particular attention to the wagering requirement and minimum odds conditions.
What is a wagering requirement and how does it work on cb89?
A wagering requirement (also called a rollover) is the number of times you must bet the bonus amount before you can withdraw any winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total qualifying bets before the bonus converts to real withdrawable cash. The specific rollover for each cb89 promotion is listed in its terms. Not all games contribute equally — check the game contribution table in the relevant bonus terms.
Do cb89 bonuses expire?
Yes, all cb89 bonuses carry an expiry window. The standard expiry period for most bonuses is 7 to 30 days from the date of activation, depending on the specific promotion. If the wagering requirement is not completed before the expiry date, the bonus and any associated winnings are forfeited automatically. The remaining time on your active bonus is shown in the My Bonuses section of your account dashboard.
Does cb89 have a VIP or loyalty programme?
Yes, cb89 has a VIP programme for regular players. As you play, you accumulate loyalty points that contribute to your VIP tier. Higher tiers unlock benefits including faster withdrawal processing, higher deposit and withdrawal limits, dedicated account management, exclusive reload bonuses, and invitations to special events. Visit the VIP page on cb89.ws to see the full tier breakdown and current point-earning rates.
Safety & Responsible Gaming
Is cb89 safe to use in Bangladesh?
cb89 uses SSL encryption on all connections to protect your personal data and financial transactions. Account access is secured with OTP verification and optional additional security layers. Your financial information is never shared with third parties except as required to process payments via your chosen mobile wallet. cb89 operates as a safe and reliable platform for players across Bangladesh, from Dhaka and Chittagong to Sylhet and Khulna.
What is the minimum age to play on cb89?
The minimum age to register and play on cb89 is 21 years old. This is a strict platform-wide policy with no exceptions. Players are required to confirm their date of birth at registration, and cb89 may request identity documents to verify age at any point. Any account found to belong to a player under 21 will be immediately closed and all funds returned. Players aged 21 and above only.
How do I set a deposit limit on cb89?
Log in to your cb89 account, go to Account Settings, and select Responsible Gaming, then Deposit Limits. You can set a daily, weekly, or monthly maximum deposit amount in Bangladeshi Taka. Reductions take effect immediately. Any request to increase a limit is subject to a 7-day cooling-off period before the increase activates. These tools are free and available to all cb89 players.
How do I self-exclude from cb89?
Go to Account Settings, select Responsible Gaming, then Self-Exclusion. Choose a period from 1 day up to permanent account closure. Your account is locked immediately once confirmed — no deposits are accepted and no marketing emails are sent during the exclusion period. If you need urgent help activating self-exclusion, contact cb89 support directly via live chat or at [email protected]. No reason is required to self-exclude.
What should I do if I think my gambling on cb89 is becoming a problem?
If gambling is causing you financial stress, relationship difficulties, or emotional distress, take action now rather than later. First, use cb89's responsible gaming tools — a time-out, deposit limit, or self-exclusion can provide immediate relief. Second, contact cb89 support at [email protected] and let the team know — all conversations are confidential. Third, speak to someone you trust. The important thing is to act early; cb89's support team can help you activate the right tools without judgment.
Still Have Questions?
Our support team is available 24/7 via live chat on cb89.ws. You can also explore cb89 Casino, log in to your account, or review our Responsible Gaming guidelines for player safety tools.